Windows Media Center – Windows 8

Click here for HDHomeRun PRIME instructions


Ensure that you have the latest drivers for your video card installed. Video card drivers can be downloaded from the manufacturer’s website:


WMC will display a hardware error message if you attempt to configure ATSC for use in Canada; this is a quirk in WMC and not a limitation of the hardware. See this article for a workaround.


Please see the DVB-C instructions for information on configuring and using the HDHomeRun with DVB-C.

Windows Media Center Installation

Please install Windows Media Center before installing the HDHomeRun software.

Windows Media Center is currently available as $9.99 upgrade from Microsoft for Windows 8 Pro users. Users of the standard (non-Pro) edition of Windows 8 will need to upgrade to the Windows 8 Pro Pack, $99.99 from Microsoft. Follow the instructions below to upgrade.

  1. If you are not already at the Start screen, press the Windows key to access it
  2. At the Start screen, type “add fe” (without the quotes), click Settings, then Add features to Windows 8
  3. If you do not already have a product key, click I want to buy a product key online
    • If you already have a key, click I already have a product key, enter it on the following screen, and proceed with the wizard
  4. Click Choose
  5. Enter your credit card or Paypal information, then click Next
  6. Confirm that your information is entered correctly, check the I agree to the terms and conditions box, and click Buy
  7. You will be thanked for your order and shown the product key. You can write this down if you want; it will also be emailed to you. Click Next.
  8. Check the I accept the license terms box, and then click Add features. Note that your PC will restart after this, so save all your work beforehand.
  9. You will get a progress bar as WMC installs, then the PC will restart
  10. The WMC tile will now be visible on the Start screen

Software Installation

  1. Download and install the latest HDHomeRun software from downloads.
  2. Open HDHomeRun Setup
  3. On the Location tab, set the Country and Zip/Postal Code
  4. On the Applications tab, set the Main Application to Windows Media Center
  5. On the Tuners tab, set the Signal Source to Digital Antenna or Digital Cable for each tuner as appropriate for the source. Set any unused tuners to Disabled.
  6. On the Cable Channels or Antenna Channels tab, click Scan to run a channel scan
  7. If you are using an Antenna, skip the following and proceed to Windows Media Center – Configuration
  8. Digital cable providers may not include the channel names in the broadcast; incorrect or missing names will result in “no guide data” being shown for TV listings in Windows Media Center. HDHomeRun Setup will attempt to use Silicondust’s lineup server to identify channel names. These names are submitted by HDHomeRun users in your area, so while they are generally a good starting point, some adjustments may be needed. Click the Zap2it Website button to launch a web browser and go to the zap2it website, then select your cable provider.
  9. Click the View button to view the channel. Identify the channel based on the programming currently being show, logos on screen, etc..
  10. In HDHomeRun Setup, change the Guide Number and Guide Name fields to exactly match the channel number and callsign of the channel from the Zap2it website. Zap2it may have two versions for some channels – one analog/standard definition (e.g. “2 KTVU”) and one digital/high definition (“702 KTVUDT”); make sure you use the correct one.
  11. Check the Enabled box to enable the channel
  12. Repeat steps 9-11 for each channels detected
  13. Click Apply to store your changes


Windows Media Center – Configuration

  1. Open Windows Media Center
  2. Click Tasks, then Settings, then TV, then TV Signal, then Set Up TV Signal
  3. Confirm your region and click Next
  4. Enter your ZIP/postal code and click Next
  5. Read and agree to the Program Guide Terms of Service, and click Next
  6. Agreeing to the PlayReady EULA is optional. Make your selection and click Next.
  7. Choose Yes to download new data and click Next
  8. Windows Media Center should find all tuners you have enabled. Select Yes, configure TV with these results and click Next.
  9. If prompted, select your cable provider or Digital Terrestrial Lineup as appropriate, and click Next
  10. Click Next
  11. Select Download when connected and click Next
  12. Windows Media Center will now scan for channels. If you are using digital cable, it may find very few or no channels because it will only show channels that have program information; this is normal, see the Digital Cable: Enabling Missing Channels section. Click Next. If it prompts you to scan again or continue, click Continue.
  13. Click Finish


Digital Cable: Enabling Missing Channels

  1. In WMC, go into Tasks > Settings > TV > Guide > Add Missing Channels
  2. Click on the channel name (e.g. C114.1) that corresponds to the number in the Tune column in HDHomeRun Setup. If the channel is not present in the list, see the next section.
  3. Click Edit Listings
  4. Type the first few letters of the channel name (e.g. ktvu)
  5. Select whatever listing corresponds with what that channel is. Type the first few letters of the name to jump to that point in the list.
  6. If you want to change the number the channel will show up with in the guide, do so now. Use a 0 after the . to get a cable-style number (e.g. use 7.0 to make it show up as just 7).
  7. Click Save
  8. Repeat steps 2-7 for each missing channel
  9. Click Save

Digital Cable: Adding Channels Not Found in Edit Channel Screen

  1. In WMC, go into Tasks > Settings > TV > Guide > Add Missing Channels
  2. Click Add QAM Channel
  3. WMC will ask for the channel number. This is the number listed in the Tune column in HDHomeRun Setup. For example, HDHomeRun Setup may have a channel listed as ch79-5. That would be entered as 79.5 in WMC. Enter the number and click Next.
  4. Select QAM256 for the modulation and click Next
  5. Type in a name. It doesn’t matter what name you type, just type something you will recognize later. Click Add.
  6. Repeat steps 2-5 for any other channels
  7. Click Done
  8. Click Edit Channels
  9. Click on one of the channels you just added
  10. Click Edit Listings
  11. Select whatever listing corresponds with what that channel is. Type the first few letters of the name to jump to that point in the list.
  12. If you want to change the number the channel will show up with in the guide, do so now. Use a 0 after the . to get a cable-style number (e.g. use 7.0 to make it show up as just 7).
  13. Click Save
  14. Repeat steps 9-13 for the other channels
  15. Click Save


Using Windows Media Center

  • To watch live TV: from the main screen, click TV, then Live TV
  • To see the guide: from the main screen, click TV, then Guide
  • To see a mini guide when watching TV: click the Guide button at the bottom
  • To record a single program: Locate it in the guide, click on it, and click Record
  • To record a series: Locate one airing in the series, click on it, and click Record Series
  • To change where recordings are stored: from the main screen, click Tasks, then Settings, then TV, then Recorder, then Recorder storage. Other drives can be selected using the +/- icons.


Viewing or Listening Conflict

This error message may appear on Live TV immediately after performing the steps above; simply restart Media Center. (This can also occur if the HDHomeRun used by Media Center has been disabled in HDHomeRun setup.)

Video Error: Files needed to display video are not installed

This error is often caused by an incompatibility between the MS audio decoder and HDMI audio drivers on the PC. Update the drivers for the sound card, and if separate, HDMI audio, from the manufacturer. Do not rely on automatic software installs through Device Manager or Windows Update as these can be out of date. If the error persists, disable HDMI audio output. If the error no longer appears, this confirms that the issue is with HDMI audio, and you should contact the hardware manufacturer for assistance.

No channels found during scan (cable) or no audio/video in WMC

This usually indicates that a firewall is blocking the stream from the HDHomeRun. Please check your firewall configuration and make sure that the HDHomeRun programs and the Windows Media Center Receiver Service have full access under all profiles. If issues persist, try completely disabling the firewall.
If you are are using your HDHomeRun with WMC in a Domain environment, you may need to go into the Advanced Firewall Configuration and change the Inbound connections behavior to Block rather than Block all connections.

WMC will not find tuners with ffdshow/codec packs installed

The ffdshow program, which is available both as a standalone program and as part of almost every codec pack, is known to crash the Windows Media Center Receiver Service in Windows 8. The Windows Media Center Receiver Service is the component of Windows Media Center that actually communicates with tuners. If it crashes, you may see symptoms such as WMC being unable to find tuners during the setup process, or showing a Viewing or Listening Conflict during live TV. These events will typically be accompanied by an event in the event log listing the module as ff_acm.acm. To resolve this issue, uninstall the ffdshow program, as well as any codec packs on the PC, including but not limited to Shark007, K-Lite, CCCP, and Media Player Codec Pack, and then reboot the PC.